May 20, 2014

Should Programmers also Provide Customer Support?

Should Programmers also Provide Customer Support?

Customer support is a huge part of any good software product, but it’s a subject that many programmers tend to avoid. Some developers might be concerned about the interruption that support emails can bring, and others might feel that they don’t have the necessary skills for one-on-one interactions with customers.

Read the full post on the DoneDone Blog